Staffbase

UX design, development, and project management

Staffbase is a SaaS company that provides software solutions for internal communication teams. It’s a global company with offices in Europe, Canada, US, and other regions. The platform comprises an email designer, a mobile app, and an intranet system.

As a Senior UX Designer and Web Developer I helped Staffbase create smooth user experience for all web properties.

I created a streamlined design system and improved processes of collaboration between stakeholders and implementation teams.

Achievements

  • Established expertise and leadership in UX design, significantly enhancing the overall user experience across projects
  • Developed comprehensive design systems, including style guides and reusable components, to ensure consistency and scalability
  • Applied design thinking methodologies to drive user-centered, innovative solutions
  • Led end-to-end WordPress theme and plugin development, delivering customized and efficient web functionalities

Skills

  • Design: Wireframes, Mockups, Prototypes
  • Research: User research, Empath Maps, Persona
  • Development: PHP, Javascript, HTML, CSS
  • CMS: Custom theme development and maintenance
  • Project Management: Sprint planning, Rertrospectives
  • Leadership: Workshops, Design Thinking

Tools

Figma

Adobe Photoshop

Illustrator

Miro

Hotjar

VWO

Google Analytics

phpStorp

WordPress

Storyblok

Jira

Confluence

My Projects

Support Portal

  • Conducted comprehensive user research to understand pain points and needs.
  • Created detailed personas to guide design decisions and align the product with target users.
  • Mapped out user flows to optimize task completion and streamline navigation.
  • Developed cohesive branding strategies to establish a consistent and welcoming interface.
  • Designed and iterated on mockups and interactive prototypes, facilitating stakeholder feedback and usability testing.
  • Prepared detailed design handover documentation and assets to ensure smooth implementation by the development team.

Developers Portal

  • Led a navigation redesign project to improve usability and reduce friction in user journeys.
  • Executed a full rebranding initiative, refreshing the visual identity to align with contemporary design standards and company goals.

Product Website

  • Developed custom WordPress themes and plugins to extend website functionality tailored to business needs.
  • Managed ongoing website maintenance, ensuring optimal performance, security, and user experience continuity.

Other Projects and Achievements

  • Created engaging and conversion-focused landing pages using HubSpot, leveraging its development platform capabilities.
  • Designed and implemented new workflows to enhance project efficiency and team collaboration.